Harnessing the Strengths of an Industry Authority to Generate Quality Leads

In the crowded B2B SaaS space, Caret needed to get more from its existing web traffic. They turned to Level Agency’s scientific approach to conversion rate optimization—and the results speak for themselves.

THE CHALLENGE

Caret, a growing player in the B2B SaaS legal tech space, was struggling to convert high-intent traffic into marketing-qualified leads (MQLs). Their key landing pages were getting traffic, but the lead funnel was underperforming—putting pressure on their growth goals.

Top challenges included:

  • Underperforming conversion rates on key landing pages
  • Stagnant MQL volume despite consistent site traffic
  • Difficulty connecting strategic recommendations to tactical implementation
  • Missed opportunity to scale without increasing media spend

THE ANALYSIS

Level’s CRO and SEO teams conducted a comprehensive auditof Caret’s most important lead-generation pages. The team reviewed UX flow, content hierarchy, and form experience using heuristic analysis to identify where user friction was occurring.

They uncovered that small UX barriers and unclear value communicationwere limiting conversions, despite high engagement and steady traffic.

THE INSIGHT

Caret didn’t need more traffic—they needed to better convert the traffic they already had. By focusing on clarity, usability, and content positioning, Level identified that meaningful gains in lead volume could be achieved without additional media spend.

This insight reframed the problem: instead of scaling spend, Caret could scale efficiencythrough data-informed site improvements.

THE STRATEGY

Several underlying factors contributed to the success of this initiative:

  • Conversion Rate Audit: Level’s team conducted a comprehensive CRO review of Caret’s top-performing pages.

     

  • Actionable Recs: Clear, prioritized recommendations were delivered by the CRO and SEO specialists, focusing on UX, content optimization, CTA clarity and placement, and content hierarchy.

     

  • Client Collaboration: After several months, the client implemented the suggested changes with support from Level’s account team.

     

  • Iterative Testing: Changes went live in June, and the results were monitored and analyzed in real-time.

     

The implemented UX and CRO updates included:

  • Optimized form layout to reduce friction
  • Heuristic analysis with findings ranked by expected impact
  • Enhanced value messaging above the fold
  • Streamlined mobile experience for responsiveness

THE RESULTS

Caret saw immediate and significant improvements:

  • 98% increase in conversion rateon a top-performing page within weeks

     

  • Record-breaking MQLsin July—the highest volume in over a year

     

All this without any spike in traffic, proving it was the quality of changes, not quantity of visitors, that made the difference

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WebMechanix is now Level Agency.

This transformative merger brings together the rich histories and vast expertise of both agencies under one industry-leading brand. Level Agency’s clients now benefit from expanded resources, deeper insights, and a broader range of services, setting new standards for innovation in the digital marketing landscape.

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Level Agency is now the leading expert in higher education marketing after acquiring Becker Media, combining decades of experience with advanced digital solutions. Clients can expect game-changing strategies that supercharge enrollment and drive unparalleled results.