Centers of Excellence & Subject Matter Experts


Level Agency operates four Centers of Excellence that deliver thought leadership, best practices, research and development, and support that keep all our clients at the forefront of the performance digital marketing ecosystem.

These teams of subject matter experts contribute to superior client outcomes by optimizing resources, increasing efficiency, minimizing waste, and improving ROI.

Client Partnership COE

Our Client Partnership Center of Excellence is dedicated to efficiently and effectively leveraging research, the results of rigorous testing, and strategic and creative thinking to continually exceed our clients’ growth objectives.

Portrait of Brad Stephenson

Brad Stephenson

COE Lead

Portrait of Lydia Borovina

Lydia Borovina

Market Research SME

Portrait of Ian Herzing

Ian Herzing

Process SME

Portrait of Kahlianne Jones

Kahlianne Jones

Testing SME

Creative COE

The Creative COE provides thought leadership and creative direction; promote best practices; delivers training where needed; inspires the creative work and helps to deliver a better overall creative product.

Portrait of Brad Stephenson

Brad Stephenson

COE Lead

Portrait of Jenna Bluedorn

Jenna Bluedorn

Nurturing & Marketing Automation SME

Portrait of Jess Echement

Jessica Echement

Ad Formats SME

Portrait of Jonathan Gaugler

Jonathan Gaugler

Messaging SME

Data COE

Our Data Center of Excellence ensures our data driven framework – from how we track actions online, through integrations across platforms, to analytics tools that empower our teams and attribution modeling that drives cross channel decisions.

Portrait of Kahlianne Jones

Kahlianne Jones

COE Lead

Portrait of Dan Dix

Dan Dix

Tracking SME

Portrait of Jordan Grace

Jordan Grace

Integrations SME

Portrait of Tim Fitzgerald

Tim Fitzgerald

Attribution SME

Media COE

The Media COE sets the standard in performance marketing – We make the rules so we can break them. We make the complex simple. We turn pixels into dollars.

Portrait of Tim Fitzgerald

Tim Fitzgerald

COE Lead

Portrait of Keefer Kopco

Keefer Kopco

Display, Video, OTT SME

Portrait of Geoff Roebuck

Geoff Roebuck

Search SME

Jesse Witham


Portrait of Nathan Zoob

Nathan Zoob

Social SME